SYSCODE Strengthens Commitment to Indonesian Market with Deployment of Dedicated On-the-Ground Engineer

SYSCODE ID Technology Co., Ltd., a leading manufacturer specializing in the development, production, and service of coding and marking solutions, is proud to announce the strategic strengthening of its local presence in Indonesia. As of October, a dedicated Chinese service engineer has been stationed in the country, marking the beginning of a long-term, five-year commitment to providing unparalleled on-site support to Indonesian partners and clients. This initiative underscores SYSCODE's dedication to customer success and reliable service, directly within the local market.

SYSCODE's comprehensive range of continuous inkjet (CIJ) printers, under the SYSCODE brand, is widely used across diverse industries including food and beverage, wire and cable, building materials, electronics, healthcare, and cosmetics. These printers efficiently mark variable information such as production dates, expiry dates, batch codes, text, logos, and barcodes.

With products exported to over 100 countries and a robust global distribution network, SYSCODE now enhances its Indonesian operations with direct, expert engineering support. This move ensures that clients in Indonesia receive immediate, expert assistance, minimizing potential downtime and ensuring their production lines run with maximum efficiency and reliability.

The long-term deployment of a service engineer is built upon a foundation of product excellence. SYSCODE CIJ printers are engineered for long-term, stable performance in demanding industrial environments. A key factor in this reliability is our global sourcing strategy for components:

• Critical Components from Renowned Brands: Essential parts such as gear pumps, motors, pressure sensors, solenoid valves, and displays are sourced from leading European and American companies.
• High-Quality Domestic Parts: Other components are procured from reputable manufacturers within China.

This commitment to using high-quality parts results in exceptionally low failure rates, reduced maintenance needs, and lower total cost of ownership for our buyers, solidifying their trust in the SYSCODE brand.

"Customer demand is the driving force of our development, and serving clients is our sole reason for existence," is a core principle at SYSCODE. The placement of our engineer in Indonesia is a direct reflection of this mission. Our entire team is dedicated to efficiently meeting all customer needs for product identification and traceability. By providing high-quality products and comprehensive, localized service, we aim to create significant value and enhance the competitive advantage of our Indonesian partners.

Beyond standard products, SYSCODE offers flexible and efficient OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. Leveraging advanced production facilities and a professional team, we can customize products according to client specifications (OEM) or provide end-to-end solutions from concept to production (ODM). Our strong R&D team, with over 20 years of industry experience, follows a strict New Product Development Process (NPDP) to ensure innovative and market-ready solutions.

The reliability of every SYSCODE printer is further ensured by our state-of-the-art manufacturing line, which integrates automation and information technology. Key features include:

• Intelligent Data Management for optimized processes.
• Flexibility and Customization through modular design.
• Rigorous Quality Control with online inspection and a complete traceability system.
• Commitment to Sustainability through energy-saving processes and green production methods.

The long-term deployment of a Chinese service engineer in Indonesia is a significant step for SYSCODE. It demonstrates our firm commitment to being a trusted, local partner for businesses across the archipelago. We are not just selling machines; we are building lasting partnerships by ensuring our clients' coding and marking operations are productive, efficient, and trouble-free.